What a difference a (business) day makes. As I wrote on Friday, Modern Postcard made a monumental error. Judging from e-mails I recieved alone (over 30) with photographers who sent e-mails to MP expressing their displeasure and cancellation of jobs in process, by yesterday, they had clearly heard the cacophony of voices. ASMP and APA members pummeled them on their listservs, photographers at Sportshooter and numerous places elsewhere, all were espousing other printer solutions. Organizational leadership also reached out to enter into a dialog.(Continued after the Jump)
Now, the worm has turned. Intrepid reporter Daryl Lang over at PDNPulse confirmed that Modern Postcard has ended it’s relationship with iStockPhoto, with this entry, writing “Now Modern Postcard has gone one step further and ended its affiliate relationship with iStockphoto, PDN has confirmed…” on the PDNPulse blog (with Lang kind enough to link to this blog – thanks Daryl!). He states that he’ll have a full story on PDNOnline soon.
Modern Postcard took action, and should be applauded – and forgiven. They made a mistake, and yes, they should fire that marketing person still, however, they didn’t just say they were sorry, they severed their business dealings with a detriment to the professional photographic community. They did the right thing. Should they have not done it in the first place? Of course, however, forgiveness is the gracious thing to do.DECISION? iStockPhoto KO’d.
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Originally published on Photo Business News & Forum on August 27, 2007. Comments are closed; this post is part of the archive.
I applaud the step they took in discontinuing their relationship with an industry damaging business.
I personally consider their alleigance clarified and will be proceeding with my pending job with them.
So give Blakes Millers a call at 800-959-8365 ext. 2030 and say, “Hi, why are you taking food away from my family.”
AD
What I like about APA is, they don’t get up in the rafters and shout about how great they are. They just get the work done. Constance, the National Director/CEO for APA send out an email, outlining the steps taken and what has been accomplished.
Kudo’s go to photographers for expressing their concern, to Constance and APA for taking care of business and to MP senior management for doing the right thing – the public apology was important, severing the relationship with istockphoto was the key to making things right.
Will I use MP again. Yes. Will I try out other printers. Yes. (just in case it is needed)